Last Updated: May 1, 2024
Thank you for choosing Meadow Bridgeway for your makeup services. We strive to provide exceptional service and ensure your complete satisfaction. This Refund Policy outlines our procedures regarding deposits, payments, cancellations, rescheduling, and refunds.
A non-refundable deposit of 30% of the total service fee is required to secure your booking date. This deposit confirms your appointment and reserves our time exclusively for you.
Due to the extended time commitment and detailed preparation involved with bridal services, we require a 50% non-refundable deposit to secure your wedding date.
All deposits are applied toward the final balance of your service fees.
The remaining balance is due 7 days before your scheduled appointment date.
We accept the following payment methods:
Failure to pay the remaining balance by the due date may result in the cancellation of your appointment and forfeiture of your deposit.
Our cancellation policy is as follows:
All cancellations must be submitted in writing via email to [email protected]. The cancellation date will be determined by the date the email is received.
In cases of extreme illness, accident, or other unforeseen circumstances that prevent you from keeping your appointment, we may, at our sole discretion, offer a partial credit toward a future service. Documentation may be required.
Our rescheduling policy is as follows:
Rescheduled appointments are subject to our calendar availability. We cannot guarantee that your preferred new date and time will be available.
All rescheduling requests must be submitted in writing via email to [email protected]. The rescheduling date will be determined by the date the email is received.
In the rare event that we need to cancel your appointment due to artist illness, emergency, or other unforeseen circumstances, we will:
In the unlikely event that Meadow Bridgeway ceases operations before your scheduled appointment, we will issue a full refund of all payments made, including the deposit.
If at any point during your service you are not satisfied with the direction of your makeup application, please immediately communicate your concerns to your artist. We are committed to ensuring your satisfaction and will make reasonable adjustments during your appointment.
Once you have approved the final look and left our studio or location, we do not offer refunds based on dissatisfaction. This is why we encourage open communication throughout your service.
If you experience an allergic reaction to products used during your service, please contact us immediately. Refunds for allergic reactions will be considered on a case-by-case basis and may require medical documentation. This policy applies only if you have fully disclosed all known allergies and sensitivities prior to your service.
Bridal trial appointments are considered separate services from the wedding day makeup and are subject to the same cancellation and refund policies outlined above.
For group bookings (3 or more people), the following additional terms apply:
Commercial and editorial bookings may have customized terms regarding deposits, cancellations, and refunds, which will be specified in the contract for these services.
Refunds will be processed using the same payment method used for the original transaction, unless otherwise agreed upon.
Approved refunds will be processed within 5-10 business days from the date of approval. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.
If you have questions about our Refund Policy or need to request a cancellation, rescheduling, or refund, please contact us at:
Meadow Bridgeway
Email: [email protected]
Phone: +44 081 816 0260
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the updated policy.